Setting Up Recover
By adding our DNS records, we will be able to send Recover e-mails on your behalf from a domain/subdomain of your choosing. It is recommended, but not required, to send e-mails from your primary marketing domain so that e-mails won't be mistaken as phishing attempts.
Prerequisites
You must be a premium member that has subscribed to a Recover package.
Setting Up
- Navigate to the Recover page on the dashboard.
- If you have not done so, add the email domain you want to send e-mails from (ie. rap.example.com in noreply@rap.example.com)
- A table will appear under Recover Page > Email Settings with DNS records that looks like such:
| Type | Name | Value | TTL |
|---|---|---|---|
| NS | rap.example.com | ns-1111.awsdns-11.co.uk | |
| NS | rap.example.com | ns-11.awsdns-11.com | |
| NS | rap.example.com | ns-1111.awsdns-11.org | |
| NS | rap.example.com | ns-111.awsdns-11.net |
- Add these records to your domain of choice or provide them to someone who manages your domain.
- Click verify under Recover Page > Email Settings
- Add a template(s) under Recover Page > Templates, preview it, and send a test e-mail.
- Assign templates to forms under Forms Page > Pencil Icon to the right of each form.
Notes
- Currently, clients are restricted to 3 email domains per account. Please contact us if you'd like more.
- For assistance or in the case an error was made please contact us at dev@movology.com.